Support Coordination Level 1 & 2

Support Coordination Level 1 & 2

Syreneconnect Care offers expert support coordination services to assist individuals with disabilities in navigating the National Disability Insurance Scheme (NDIS) and accessing the support services they need. Our dedicated support coordinators work closely with clients to identify their goals, develop personalised plans, and connect them with the most suitable providers and resources.

What it includes:

  • Initial Assessment and Goal Setting: Our support coordinators conduct comprehensive assessments to understand the individual needs, preferences, strengths, and goals of each client. We work collaboratively to establish clear, achievable goals that align with the client’s aspirations and NDIS plan.

  • Plan Development and Review: We assist clients in developing and reviewing their NDIS plans, ensuring they are accurately reflective of their support needs and goals. We provide guidance on plan management options, budgeting, and maximizing funding allocations to meet identified needs.

  • Provider Connection and Engagement: We help clients connect with suitable service providers, including allied health professionals, therapists, support workers, and community organizations. We facilitate communication and collaboration between clients and providers to ensure seamless service delivery and coordination.

  • Navigating the NDIS System: Our team provides guidance and advocacy throughout the NDIS process, including plan reviews, appeals, and navigating changes to the scheme. We empower clients to understand their rights, make informed decisions, and effectively advocate for their needs within the NDIS framework.

  • Capacity Building and Skill Development: We support clients in building their capacity to self-manage their NDIS plans and supports. We provide education and training on topics such as budgeting, goal setting, self-advocacy, and navigating the disability service system.

  • Coordination of Supports: We coordinate a range of supports and services to meet the diverse needs of clients, including personal care, therapy, social activities, employment support, housing assistance, and more. We ensure that services are delivered in a coordinated and integrated manner to maximise outcomes for the client.

  • Monitoring and Review: We regularly monitor the progress of clients towards their goals and review their support needs and preferences. We adjust support plans as necessary to accommodate changing circumstances, preferences, or goals, ensuring ongoing alignment with the client’s aspirations and NDIS plan.

  • Crisis Intervention and Problem-Solving: Our support coordinators provide timely intervention and problem-solving assistance in the event of issues or challenges arising with service providers, funding, or support arrangements. We work quickly to resolve issues and ensure continuity of care for the client.

  • Documentation and Reporting: We maintain accurate and comprehensive records of all support coordination activities, including assessments, plans, progress notes, and reports. We ensure that clients have access to clear and transparent documentation of their support coordination services and outcomes.

  • Empowerment and Advocacy: Above all, we empower clients to take control of their lives, exercise their rights, and advocate for their needs. We work collaboratively with clients to build their confidence, skills, and independence, supporting them to achieve their goals and live their best lives.

At Syreneconnect Care, we are committed to providing exceptional support coordination services that empower individuals with disabilities to achieve their goals, maximise their independence, and enhance their quality of life. Let us be your partner in navigating the NDIS journey and accessing the supports you need to thrive.

Why Choose Us

Your Trusted NDIS Service Provider in Western Australia

Choose Syreneconnect Care for exceptional NDIS support that focuses on your individuality, promotes independence, fosters inclusion, and empowers you to lead a fulfilling and meaningful life.

Commitment to Independence

We are passionate about empowering individuals to live independently, supporting you in developing essential life skills and fostering a sense of self-confidence and autonomy.

Expertise and Dedication

Our team of experienced professionals is dedicated to providing exceptional support and care tailored to meet your unique needs and aspirations.

Quality & Excellece

We maintain the highest standards of quality in our service delivery, ensuring that you receive top-notch support and care from our dedicated team of professionals.

Tailored Support Plans

We understand that everyone's needs are unique, which is why we create customized support plans that cater to your specific requirements, preferences, and goals.

Why Choose Us
Testimonial

Hear from Our Satisfied Clients

Discover what our valued participants have to say about their experiences with Syreneconnect Care. Read their testimonials and see how our personalised support, commitment to empowerment, and dedication to making a difference have positively impacted their lives.

Cathy D. Daughter

"Dorothy was fantastic from the very beginning. Very helpful."

Sarah M. Participant

"Syreneconnect Care has been a game-changer for me. Their dedicated team provided personalised support that truly understood my needs and goals. With their guidance, I gained independence, confidence, and a renewed sense of purpose. I cannot thank them enough for the positive impact they have made in my life."

David R. Participant

"Choosing Syreneconnect Care was the best decision we made for our family. Their person-centered approach and comprehensive range of services have greatly improved our loved one's quality of life. The team's dedication, expertise, and genuine care have made a significant difference, and we highly recommend their services to others."

Henry K. Participant

"Syreneconnect Care has been an incredible support system for me. They not only provided assistance with daily activities but also encouraged me to pursue my passions and participate in meaningful community activities. Their belief in my potential and unwavering support has helped me achieve things I never thought possible."

Featured Questions

Frequently Ask Questions

Get answers to commonly asked questions about Syreneconnect Care and our NDIS support. Explore the FAQs below to find information on eligibility, services, support worker selection, privacy measures, accessibility, and more. If you have a question that is not addressed here, please don’t hesitate to reach out to our friendly team for further assistance.

The National Disability Insurance Scheme (NDIS) is a government-funded program in Australia that provides support and services to individuals with disabilities. It aims to assist participants in achieving their goals, increasing their independence, and improving their overall well-being. The NDIS works by providing eligible individuals with a funding package based on their specific needs, which can be used to access a wide range of supports and services from registered NDIS providers like Syreneconnect Care.

To become an NDIS participant, you must meet certain eligibility criteria. Generally, you need to be under the age of 65, have a permanent and significant disability, and be an Australian citizen or hold a permanent visa. The process involves completing an Access Request Form and providing supporting documentation. Our team at Syreneconnect Care can guide you through the application process, help determine your eligibility, and assist you in accessing the NDIS.

Syreneconnect Care offers a comprehensive range of NDIS services to support individuals with disabilities. Our services include personal care assistance, travel and transport support, community nursing care, group and center activities, high-intensity daily activities, household tasks, innovative community participation programs, and participation in community, social, and civic activities. We are committed to tailoring our services to meet your specific needs and goals, ensuring that you receive the support necessary to enhance your independence and overall well-being.

Quality is our top priority at Syreneconnect Care. We adhere to strict quality standards and regulations set by the NDIS Commission to ensure that our services are delivered at the highest level. Our team undergoes regular training and professional development to stay up-to-date with best practices and industry standards. We also actively seek feedback from our clients and their families to continuously improve our services and ensure client satisfaction.

Accessing Syreneconnect Care as your NDIS service provider is easy. If you are an NDIS participant, you can include us as your preferred provider in your NDIS plan. Alternatively, you can contact us directly to discuss your needs and goals, and we can guide you through the process of accessing our services under the NDIS. Our friendly team is ready to assist you and provide the support you require to enhance your quality of life.

At Syreneconnect Care, we take privacy and confidentiality seriously. We adhere to strict privacy protocols and comply with all applicable privacy laws and regulations. We have robust systems and procedures in place to protect the confidentiality of your personal and sensitive information. Your information is securely stored and only accessible to authorized personnel involved in your support.